Website Review by Patricia Veal
Patricia Veal
 
Well, I just completed the online booking part only - and am only rating based on this initial experience. I made an error in my dates while making a reservation online and called and left a message for assistance. The support person (Janine) was very responsive and was able to help me cancel my incorrect reservation and confirm a corrected reservation. All this was done on a Sunday morning the day before New Year's eve. I wasn't expecting a call back or email until Monday (at the earliest) or even Wednesday due to New Year's day holiday. So, right at this moment - I would highly recommend this company. I felt relief knowing my credit card wouldn't be deducted incorrectly. I will post another review once I actually stay at the hotel and pick up my car later....so more to come in a couple months :)….